Non-Express Service

Economy Shipping with Professional Coordination

Non-express shipments may travel through consolidated or standard networks with fewer time-definite commitments than express courier. Availability depends on destination, commodity, weight, dimensions, service schedule and current partner capacity. Tracking detail may differ from an express service.

What This Service Includes

• Shipment eligibility and route review
• Standard-service booking coordination
• Invoice and packing-document support
• Export and destination customs coordination
• Available tracking and milestone updates
• Delivery and exception follow-up

How the Service Works

1. Service reviewWe confirm that the destination, commodity, size and required timeline fit the non-express service.
2. Document preparationAccurate invoice, packing and regulatory documents are collected.
3. Consolidation and dispatchThe shipment waits for the applicable standard dispatch schedule and carrier handover.
4. International movementCargo moves through the planned non-priority route.
5. Customs and deliveryDestination clearance and final delivery are completed under the selected service.

Required Information and Documents

Common non-express shipping documents include:

• Commercial or pro forma invoice
• Packing list
• Complete sender and receiver details
• Accurate contents, value, quantity, weight and purpose
• Commercial registrations such as ERC/BIN where applicable
• Product-specific permits, certificates or approvals
• Any destination import instruction requested before dispatch

Non-Express Service Rules and Limitations

The service is cost-focused and does not provide the same priority handling or time commitment as express courier.

• Only approved commodities and serviceable destinations are accepted.
• Prohibited, illegal, dangerous and improperly documented goods are not accepted.
• Delivery estimates may be affected by consolidation schedules, customs and partner-network operations.
• Tracking may show milestone updates rather than frequent scans.
• Destination duty, tax and clearance requirements remain applicable.

Service-Specific Terms and Conditions

• Transit times are broad estimates and should not be used for fixed-date commitments.
• Dispatch may depend on consolidation volume or scheduled line-haul availability.
• Remote-area, oversize, return, storage and customs charges are additional where applicable.
• Customers should choose express service for genuinely urgent documents or deadline-sensitive parcels.

General Logistics Terms and Conditions

• Service acceptance is subject to the current laws of Bangladesh, the rules of the origin and destination countries, customs requirements, carrier restrictions and operational availability.
• The customer must provide accurate sender, receiver, commodity, quantity, value, weight, dimensions, purpose and supporting-document information. Any cost, penalty, seizure, delay or loss caused by incorrect or incomplete information remains the customer's responsibility.
• Prohibited and illegal goods are not accepted. Restricted, controlled, hazardous, perishable, high-value or special-category goods require prior written approval and all mandatory permits, declarations, packaging and labels.
• Unless expressly included in a written quotation, customs duty, VAT, tax, inspection, permit, port, terminal, storage, demurrage, detention, re-delivery and government charges are payable by the customer, importer, exporter or receiver as applicable.
• Quoted transit times are estimates rather than guarantees. Customs inspection, airline or shipping-line schedules, weather, congestion, security checks, government action and force-majeure events may change the delivery timeline.
• Cargo insurance is separate unless specifically stated in writing. Any liability or compensation is determined under the accepted quotation, the selected carrier's conditions and the current FLYEX BD Terms and Conditions.

Frequently Asked Questions