Express Courier Service

Fast Courier Delivery for Time-Sensitive Shipments

Express delivery is designed for shipments where speed and visibility matter. The available service and estimated transit time depend on destination, pickup cut-off, commodity, documents, customs requirements and carrier capacity. Customs processing time is outside any transport-time estimate.

What This Service Includes

• Booking and destination-service confirmation
• Pickup or office handover coordination
• Air waybill and shipment-document support
• Priority carrier processing
• Online tracking and status updates
• Delivery exception and support coordination

How the Service Works

1. Eligibility checkDestination, commodity, weight, dimensions and delivery expectation are reviewed.
2. Document and parcel preparationThe customer provides accurate contents, value, invoice and required permits.
3. Booking and handoverThe shipment is booked and handed to the express carrier.
4. Customs and network movementThe parcel moves through export, transit and destination facilities.
5. Delivery and proof of statusThe carrier attempts delivery and records the final shipment event.

Required Information and Documents

Express shipments commonly require:

• Complete sender and receiver details
• Commercial or pro forma invoice for non-document shipments
• Packing list for multi-item or commercial consignments
• Accurate contents, quantity, value and shipment purpose
• Product permit, prescription, certificate or approval where required
• Dangerous-goods declaration and compliant packing if specifically accepted

Express Courier Acceptance Rules

Fast service does not remove customs, security, export-control or carrier restrictions.

• Prohibited, illegal, counterfeit and undeclared goods are not accepted.
• Batteries, liquids, medicine, food, cosmetics and other controlled goods require prior review.
• The declared value and description must reflect the actual contents.
• The receiver must be available and may need to pay destination duty or provide import documents.
• Remote-area, oversize, overweight and special-handling surcharges may apply.

Service-Specific Terms and Conditions

• Published or quoted transit times exclude customs delays and are not guaranteed.
• Pickup after the cut-off time may move on the next available working day.
• Address correction, remote-area, return, storage and re-delivery charges are additional where applied by the carrier.
• Carrier tracking becomes available after the shipment is accepted and scanned into the network.

General Logistics Terms and Conditions

• Service acceptance is subject to the current laws of Bangladesh, the rules of the origin and destination countries, customs requirements, carrier restrictions and operational availability.
• The customer must provide accurate sender, receiver, commodity, quantity, value, weight, dimensions, purpose and supporting-document information. Any cost, penalty, seizure, delay or loss caused by incorrect or incomplete information remains the customer's responsibility.
• Prohibited and illegal goods are not accepted. Restricted, controlled, hazardous, perishable, high-value or special-category goods require prior written approval and all mandatory permits, declarations, packaging and labels.
• Unless expressly included in a written quotation, customs duty, VAT, tax, inspection, permit, port, terminal, storage, demurrage, detention, re-delivery and government charges are payable by the customer, importer, exporter or receiver as applicable.
• Quoted transit times are estimates rather than guarantees. Customs inspection, airline or shipping-line schedules, weather, congestion, security checks, government action and force-majeure events may change the delivery timeline.
• Cargo insurance is separate unless specifically stated in writing. Any liability or compensation is determined under the accepted quotation, the selected carrier's conditions and the current FLYEX BD Terms and Conditions.

Frequently Asked Questions